Frequently Asked Questions
Application
Q1: Who is eligible to participate in the walkathon?
A: Students, parents, staff, alumni, family and friends of the extended St. Stephen’s family.
Q2: How do I register for the walkathon?
A: There are two registration methods:
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For Alumni/Staff/Friends: Register online and make online payment or
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For all participants: Download the registration form from our event website. Then, send the form and cheque to SSGC.
Q3: How do I know if my registration has been accepted?
A: You will receive an email upon successful registration to your registered email address during online registration or after verification of your printed form.
Q4: Can I sign up for more than one group? Can I use my result for both groups?
A: YES, you can sign up for more than one group. If so, you need to pay the enrollment fee for each group. Besides, you also need to upload the results to each group you have joined.
Q5: Can I form a group with friends who are living abroad?
A: YES! This is the aim of the virtual walkathon - to stay connected with St. Stephenies across the world.
Q6: What are the order number and ticket number used for?
A: These numbers are needed when you register and/or making a donation.
Q7: I didn’t receive any confirmation email after completing the online enrollment. What should I do?
A: This could be due to a variety of reasons as follows:
1. Your registration was not successful, and therefore the confirmation email was not rendered.
2. There could be an error in your email at the point of registration so the confirmation email could not be sent to the correct email address.
3. The email has been blocked by your mail server or is treated as spam.
4. Your payment failed to be processed. If you need any assistance, please email us at walkathon@ssgc.edu.hk. Please include your details such as Name, Email and Contact Number.
Payment and Refunds
Q8: What are the payment options available for the Walkathon registration and donation?
A: We accept FPS, bank transfer and cheque sent to St. Stephen’s Girls’ College. Cheque should be made payable to “St. Stephen’s Girls’ College Charitable Trust”.
Q9: Is my registration transferable?
A: The registration fee is non-transferable.
Q10: Can I get a refund if I am unable to participate after registration?
A: No, registration fee is non-refundable and non-transferable.
Q11: Can I change my personal information after the registration?
A: You may not change your personal information online after you have completed your registration. If you need help, please contact us at walkathon@ssgc.edu.hk.
Donations
Q12: How can I make a donation? Can I just top up my registration fee from e.g. $120 to $500 when I pay for my registration fee online?
A: YES! You can enter the extra donation in the registration page.
However, if you just want to make a donation only, you can go to our donation page directly on the same website. You can also fill in the donation part of the enrollment form and then return it together with your donation.
Q13: How does this event benefit the school?
A: Funds raised will go to the St. Stephen's Girls' College Charitable Trust to be used by all three schools – St. Stephen's Girls' College (SSGC), St. Stephen's Girls' Primary School (SSGPS) and St. Stephen's Girls' College Kindergarten (SSGCKG) – in supporting and enhancing learning resources.
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Q14: We cannot join the walk on 12 December 2026. Can we still join the event?
A: YES. Participants are welcome to join the Walkathon through planning you own walk in December 2026.
You may also make a donation through our website via online payment system or fill in the donation form.
Q15: How can I get a tax-deductible receipt?
A: We will send you a tax-deductible receipt via email after the event.
Souvenirs and Prizes
Q16: How can I get my souvenirs?
A: Souvenirs can be collect after the completion of the Walk.
They may also be collected and distributed via group leaders. Group leaders will be informed about the arrangement via email. Group leaders can collect the souvenirs and receipts at the Enquiry Office of St. Stephen’s Girls’ College during office hours. Please contact us at walkathon@ssgc.edu.hk if a special arrangement is needed. For current student participants, souvenirs and receipts will be distributed by Form teachers
Q17: What are the prizes and entitlements?
A: Prizes include the Top 3 Highest Donation Award and The Highest Class Participation Award.
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Q18: I am a student of SSGC. I will form a group with my family. How can I also make a contribution to the class award? Is it a must for me to form a team with my classmates so that we are eligible for the class award?
A: It is not a must to form a team with your classmates. By entering your class information, our system will classify your class details and will count the class participation rate of your class.